Terms of service

Terms of Service

Last updated: September 29, 2026

Overview

This website is operated by Oakmend. Throughout the site, the terms "we", "us" and "our" refer to Oakmend. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service, including our Returns & Refunds Policy, Shipping Policy and Privacy Policy. If you do not agree, please do not use the site.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.

1. Online store terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction while using the service.

2. General conditions

We reserve the right to refuse service to anyone for any reason at any time. Payment card data is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell or exploit any portion of the service without our express written permission.

3. Accuracy of information

We are not responsible if information on this site is not accurate, complete or current. The material on this site is provided for general information only. We may modify the contents of this site at any time but have no obligation to update any information.

4. Products and prices

Prices for our products are subject to change without notice. We may modify or discontinue any product at any time. We have made every effort to display product colors and images as accurately as possible, but we cannot guarantee that your screen's display of any color will be accurate. Product descriptions are provided for general information and do not constitute a guarantee of specific results.

5. Billing and account information

We reserve the right to refuse or cancel any order, including orders that appear to be placed by dealers, resellers or distributors. If we change or cancel an order, we will attempt to notify you using the email and/or billing address provided at the time the order was made. You agree to provide current, complete and accurate purchase and account information.

6. Third-party links and tools

We may provide access to third-party tools and links over which we neither monitor nor have any control. You use them at your own risk and discretion, and we are not liable for any content, products or services offered by third parties.

7. User comments and feedback

If you send us creative ideas, suggestions or other materials, you agree that we may edit, copy, publish and otherwise use them without restriction. You agree that your comments will not violate any right of any third party or contain unlawful or abusive material.

8. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

9. Prohibited uses

You are prohibited from using the site for any unlawful purpose, to infringe our or others' intellectual property rights, to harass or discriminate, to submit false information, to upload viruses or malicious code, to collect others' personal information, or to interfere with the security features of the service.

10. Disclaimer of warranties; limitation of liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. The service and all products delivered to you are, except as expressly stated by us, provided "as is" and "as available" without warranties of any kind. To the fullest extent permitted by law, in no case shall Oakmend be liable for any indirect, incidental, punitive, special or consequential damages arising from your use of the service or any product. Our total liability for any claim will not exceed the amount you paid for the product in question.

11. Indemnification

You agree to indemnify and hold harmless Oakmend and its affiliates from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

12. Severability and termination

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect. These Terms are effective unless terminated by you or us. You may terminate them at any time by ceasing to use our site.

13. Governing law

These Terms and any separate agreements through which we provide services to you are governed by the laws applicable to the seller's place of business, without regard to conflict-of-law principles, and do not limit any rights you have under consumer protection laws where you live.

14. Changes to these terms

We may update these Terms at any time by posting changes to this page. Your continued use of the site after changes are posted means you accept those changes.